We are committed to protecting and respecting your privacy. The information you provide to us will only be used by us to provide the services we offer and to inform you of any news/offers that may be of interest to you in the form of occasional email newsletters unless you opt out of this. Please check that your information is up to date before signing and update as necessary.

1. YOUR OBLIGATIONS

1.1 You understand and accept that:
a) In participating in watersports activities there is an element of danger and risk of injury to yourself, which risk you assume with full knowledge of the inherent dangers of cable pulled watersports, aqua parks and wild swimming, and in circumstances where you have been given an opportunity to make all enquiries regarding the particular hazards of which you may need to be aware. You therefore undertake all activities at your own risk, and agree not to hold Hannam Leisure Limited trading as Hannam’s Wake Hub and Cambridge Aqua Park, its agents, directors, employees, and any other personnel liable or otherwise responsible in the event of harm or injury caused in consequence of any failure on your part to take adequate care for the safety of yourself and/or others and by failing to comply with any of the obligations as set out herein.
b) The element of danger and risk of injury to yourself is increased if you use the floating features whilst cable wakeboarding, which additional risk you assume with full knowledge of the inherent dangers, and in circumstances where you have been given an opportunity to make all enquiries regarding the particular hazards of which you may need to be aware. You therefore undertake this additional activity at your own risk, and agree not to hold Hannam Leisure Limited trading as Hannam’s Wake Hub and Cambridge Aqua Park, its agents, directors, employees, and any other personnel liable or otherwise responsible in the event of harm or injury caused in consequence of any failure on your part to take adequate care for the safety of yourself and/or others and by failing to comply with any of the obligations as set out herein.
c) In participating in watersports activities there is not only an element of danger and risk of injury to yourself but also to others and consequently you undertake to use the Company’s equipment and facilities and to conduct yourself while on the Company’s premises in a sensible and responsible manner and in compliance with all notices, instructions and directions as published or displayed and in compliance with any instructions given to you by any authorised personnel in the Company’s employment or control.

1.2 You confirm that:
a) You will not use the Company’s cable skiing facilities without (a) having attended a first timer’s training session; and/or (b) meeting the Minimum Standard (as defined in Section 1.3 below);
b) You will not use the aqua park without having first attended a safety briefing;
c) You are able to swim 25m unassisted and are confident in deep open water for cable and aqua park activities;
d) You will not participate in Stretham Wild Swim activities without first signing in and agreeing to the seasonal rules in place;
e) You are confident in deep open water and able to swim 400m without stopping for Stretham Wild Swim activities; and
f) You are in a good state of health and free from any injury, medical condition, disease or illness which may be aggravated by participating in watersports activities or which may make it unsuitable for you to participate in such activities; and agree to notify staff of any illness or medical condition that we should be aware of.

1.3 The minimum standard for Cable use without specific instruction is as follows:
a) The ability to demonstrate knowledge of the safety rules;
b) The ability to ride from the dock safely.

1.4 You will at all times:
a) Avoid using the facilities in a manner which might endanger yourself and/or other persons using the facilities.
b) Refrain from using the facilities under the influence of drugs and alcohol.
c) Refrain from using floating features i.e. ramps, sliders and kickers without receiving authorisation and instruction from a senior member of staff. Please be aware you will be asked to stop using the features if your riding is deemed unsafe in any way.
d) Wear a buoyancy aid whilst in the water (unless participating in Stretham Wild Swim activities), and a helmet if participating in cable activities.
e) Obey safety advice and signage and all instructions given to you by authorised personnel.
f) Treat the Company’s property and the facilities with respect and care at all times.

1.5 You acknowledge that the above are not intended to be an exhaustive list of safety rules. You also acknowledge that the Company may require you to leave the facilities without refund if you break any of your obligations and/or the Company’s safety rules and requirements and/or the Company’s Terms and Conditions.

1.6 You undertake to fully indemnify the Company, its directors, agents, employees and any other personnel against any claim brought by any third party for loss, damage, injury or death which has been caused by any action or omission of yours or any act or omission of any child of which you are the parent or guardian or any child whose supervision is wholly or partly your responsibility at the time of the relevant act or omission that would if they had agreed to the same with full capacity to do so amount to a breach of any of your obligations and/or the Company’s safety rules and requirements and/or the Company’s Terms and Conditions or which amounts to negligence or a wilful act or omission.

1.7 All children under 16 years of age must be accompanied by an adult when on the Company’s property. The adult must remain on the site for the duration of the child’s visit and must supervise them appropriately at all times.

1.8 You confirm that you fully understand that no child under the age of 6 years of age is allowed in the water at any time.

1.9 Occasionally a member of staff may take a distanced, group activity photo/video for publicity purposes, in this instance you agree to grant us permission to photograph, video and audio record you whilst on the premises or using the cable facilities. In addition, you grant us the right to use and reproduce, for any purpose and without compensation, any photographs, digital or electronic images, audio recordings, movies or videos taken of yourself while at the premises. If we are running a media photoshoot where individuals will be easily recognisable, we will notify you beforehand and request express consent.

1.10 You understand that you need to arrive on site 30 minutes before a System 2.0 allotted time slot or your aqua park session, and that failure to do so will result in the time slot/session being lost without compensation.

1.11 You understand that you may be asked for proof of I.D at any age. You must be able to produce documents if necessary. Failure to do so can result in being refused to partake in activities.

1.12 You may cancel a booking provided you notify us at least 48 hours before the services are due to be provided. If you cancel a booking in accordance with this clause, your liability to us shall be limited to payment to us of all costs we reasonably incur in fulfilling the booking. If you cancel with less than 48 hours notice you will not be entitled to compensation. However, where the amendment or cancellation is due to weather conditions or circumstances outside our control we will credit your Wakesys account to the value of your booking so that you can re-book. Refunds may be requested if re-booking is not a viable option, however please note you must send an email request to accounts@hannamswakehub.com as refunds are processed manually, not within Wakesys.

Before you can participate in activities at Hannam’s Wake Hub/Cambridge Aqua Park you must have read, understood and agreed to the contents of this document and the company’s Terms & Conditions.

I HAVE READ THIS AGREEMENT. I UNDERSTAND THAT I AM VOLUNTARILY ASSUMING ALL RISK OF THE ACTIVITIES AND THE CONDITIONS OF THE PREMISES, AND THAT I HAVE SIGNED THE AGREEMENT VOLUNTARILY. I WARRANT THAT MY/THE PARTICIPANT’S BIRTHDATE STATED IS TRUE.

We are committed to protecting and respecting your privacy. The information you provide to us will only be used by us to provide the services we offer and to inform you of any news/offers that may be of interest to you in the form of occasional email newsletters unless you opt out of this. Please check that your information is up to date before signing and update as necessary.

1. YOUR OBLIGATIONS

1.1 You understand and accept that:
a) In participating in watersports activities there is an element of danger and risk of injury to yourself, which risk you assume with full knowledge of the inherent dangers of cable pulled watersports, aqua parks and wild swimming, and in circumstances where you have been given an opportunity to make all enquiries regarding the particular hazards of which you may need to be aware. You therefore undertake all activities at your own risk, and agree not to hold Hannam Leisure Limited trading as Hannam’s Wake Hub and Cambridge Aqua Park, its agents, directors, employees, and any other personnel liable or otherwise responsible in the event of harm or injury caused in consequence of any failure on your part to take adequate care for the safety of yourself and/or others and by failing to comply with any of the obligations as set out herein.
b) The element of danger and risk of injury to yourself is increased if you use the floating features whilst cable wakeboarding, which additional risk you assume with full knowledge of the inherent dangers, and in circumstances where you have been given an opportunity to make all enquiries regarding the particular hazards of which you may need to be aware. You therefore undertake this additional activity at your own risk, and agree not to hold Hannam Leisure Limited trading as Hannam’s Wake Hub and Cambridge Aqua Park, its agents, directors, employees, and any other personnel liable or otherwise responsible in the event of harm or injury caused in consequence of any failure on your part to take adequate care for the safety of yourself and/or others and by failing to comply with any of the obligations as set out herein.
c) In participating in watersports activities there is not only an element of danger and risk of injury to yourself but also to others and consequently you undertake to use the Company’s equipment and facilities and to conduct yourself while on the Company’s premises in a sensible and responsible manner and in compliance with all notices, instructions and directions as published or displayed and in compliance with any instructions given to you by any authorised personnel in the Company’s employment or control.

1.2 You confirm that:
a) You will not use the Company’s cable skiing facilities without (a) having attended a first timer’s training session; and/or (b) meeting the Minimum Standard (as defined in Section 1.3 below);
b) You will not use the aqua park without having first attended a safety briefing;
c) You are able to swim 25m unassisted and are confident in deep open water for cable and aqua park activities;
d) You will not participate in Stretham Wild Swim activities without first signing in and agreeing to the seasonal rules in place;
e) You are confident in deep open water and able to swim 400m without stopping for Stretham Wild Swim activities; and
f) You are in a good state of health and free from any injury, medical condition, disease or illness which may be aggravated by participating in watersports activities or which may make it unsuitable for you to participate in such activities; and agree to notify staff of any illness or medical condition that we should be aware of.
1.3 The minimum standard for Cable use without specific instruction is as follows:
a) The ability to demonstrate knowledge of the safety rules;
b) The ability to ride from the dock safely.

1.4 You will at all times:
a) Avoid using the facilities in a manner which might endanger yourself and/or other persons using the facilities.
b) Refrain from using the facilities under the influence of drugs and alcohol.
c) Refrain from using floating features i.e. ramps, sliders and kickers without receiving authorisation and instruction from a senior member of staff. Please be aware you will be asked to stop using the features if your riding is deemed unsafe in any way.
d) Wear a buoyancy aid whilst in the water (unless participating in Stretham Wild Swim activities), and a helmet if participating in cable activities.
e) Obey safety advice and signage and all instructions given to you by authorised personnel.
f) Treat the Company’s property and the facilities with respect and care at all times.

1.5 You acknowledge that the above are not intended to be an exhaustive list of safety rules. You also acknowledge that the Company may require you to leave the facilities without refund if you break any of your obligations and/or the Company’s safety rules and requirements and/or the Company’s Terms and Conditions.

1.6 You undertake to fully indemnify the Company, its directors, agents, employees and any other personnel against any claim brought by any third party for loss, damage, injury or death which has been caused by any action or omission of yours or any act or omission of any child of which you are the parent or guardian or any child whose supervision is wholly or partly your responsibility at the time of the relevant act or omission that would if they had agreed to the same with full capacity to do so amount to a breach of any of your obligations and/or the Company’s safety rules and requirements and/or the Company’s Terms and Conditions or which amounts to negligence or a wilful act or omission.

1.7 All children under 16 years of age must be accompanied by an adult when on the Company’s property. The adult must remain on the site for the duration of the child’s visit and must supervise them appropriately at all times.

1.8 You confirm that you fully understand that no child under the age of 6 years of age is allowed in the water at any time.

1.9 Occasionally a member of staff may take a distanced, group activity photo/video for publicity purposes, in this instance you agree to grant us permission to photograph, video and audio record you whilst on the premises or using the cable facilities. In addition, you grant us the right to use and reproduce, for any purpose and without compensation, any photographs, digital or electronic images, audio recordings, movies or videos taken of yourself while at the premises. If we are running a media photoshoot where individuals will be easily recognisable, we will notify you beforehand and request express consent.

1.10 You understand that you need to arrive on site 30 minutes before a System 2.0 allotted time slot or your aqua park session, and that failure to do so will result in the time slot/session being lost without compensation.

1.11 You understand that you may be asked for proof of I.D at any age. You must be able to produce documents if necessary. Failure to do so can result in being refused to partake in activities.

1.12 You may cancel a booking provided you notify us at least 48 hours before the services are due to be provided. If you cancel a booking in accordance with this clause, your liability to us shall be limited to payment to us of all costs we reasonably incur in fulfilling the booking. If you cancel with less than 48 hours notice you will not be entitled to compensation. However, where the amendment or cancellation is due to weather conditions or circumstances outside our control we will credit your Wakesys account to the value of your booking so that you can re-book. Refunds may be requested if re-booking is not a viable option, however please note you must send an email request to accounts@hannamswakehub.com as refunds are processed manually, not within Wakesys.

Before you can participate in activities at Hannam’s Wake Hub/Cambridge Aqua Park you must have read, understood and agreed to the contents of this document and the company’s Terms & Conditions.

I HAVE READ THIS AGREEMENT. I UNDERSTAND THAT I AM VOLUNTARILY ASSUMING ALL RISK OF THE ACTIVITIES AND THE CONDITIONS OF THE PREMISES, AND THAT I HAVE SIGNED THE AGREEMENT VOLUNTARILY. I WARRANT THAT MY/THE PARTICIPANT’S BIRTHDATE STATED IS TRUE.

A parent or guardian must sign if the participant is under the age of 18.

Authorisation and Release if participant is under 18

I consent to the named participant participating in the hazardous water sport activities at Hannam’s Wake Hub/Cambridge Aqua Park. I agree to my and the named child’s assumption of the risks and dangers described in the Terms & Conditions, and agree to the named child abiding by them. I agree individually, personally and on the named child’s behalf, to each and every provision in the Terms & Conditions, which I have fully read and understood. I am authorised to act as the parent or guardian of the named child. I authorise the staff to seek on my behalf all reasonable medical and surgical care that may be necessary as a result of any injury the named child sustains while at the premises or using the cable facilities, if I am not reasonably present to authorise such care myself.